When implementing new features we often gather suggestions from customers, partners and prospects. Now and then we also search the blogosphere for tips and suggestions. As a result we’ve discovered that people have been looking for a nifty little feature we were glad to include. This new feature allows you to see the login audit history of any account you add to Joint Contact.
As seen in the screenshot, when you add accounts into Joint Contact, the date/time of when they were added is listed under the “Last Login” column. If the user hasn’t used their account we display the text of “Never Logged In”. This relatively small feature often has big implications, and is a great feature if you are victim of office politics (like many of us are): As an administrator you can determine:
- When customers/team members are using their account to access documents and communications.
- How often they are using their account
- Which people have still to use their account